Client Testimonials
Our reputation is built on consistency, communication, and keeping calm under pressure.
"Professional
and well-trained."
Adrienne Brown
General Manager
Hyde Park House
PSG Hospitality is the best security company I have worked with in my career in Sydney. Guards are professional and well trained. So easy to contact with any issues. Highly recommended!
"Perfect as
humanly possible."
Alex
Assistant Manager
Hotel Ravesis
Thank you so much for the support from all the security team while our GM was away, and the performance on City to Surf was as close to perfect as humanly possible.
"Constantly
alert."
Steven
Venue Officer
Bondi Pavilion
As discussed the Security Guard that you hired for tonight was far superior to our other company, constantly alert, checked entirety of premises and regularly patrolled atrium and upstairs.
"Compliments from guests."
Sammy McPherson
General Manager
The London Hotel
Just want to send a quick note to say how impressed I was with the guard team today/night. Every single one acted with professionalism, and we had many compliments from guests. Today we bet all London records and couldn’t have managed it without PSG Heard that Tatiana got her security licence, Definitely want her on a more regular basis. Once again thank you.
"Great to work with and always pick up.
Sharni Aird
Verandah Precinct
AJ and Danny are great to work with and always pick up the phone when I call. Our team is pretty solid both Steve and Jack especially have become a part of the Verandah team and understand our clientele and staff well. The management team are great at checking in and any problems I have are addressed immediately with respect and appropriate concern.
"Gives me
peace of mind."
Jason Linke
Chief Executive Officer
North Bondi RSL Club
PSG Hospitality is a first-class security provider. They communicate early often assisting with business alignment, shift execution and risk mitigation. As the Approved Manager on our Liquor License their ongoing training & development of their workforce and understanding of evolving legislative requirements gives me peace of mind our Club is well protected.
"Presence
and initiative."
Ben McBeath
Owner
The Arthouse Hotel
The new security team are on point! They bring so much presence and initiative.
"Always
so accommodating."
Manager
QT Sydney
Always so accommodating to our last-minute requests.
"Loved the
guys!!"
Molly
Manager
Curly Lewis
I loved the guys!! I just left them to it and felt confident they would do the job so thank you.
"Always exceeding
my expectations."
Myles Plenty
Licensee/Owner
The Great Northern Hotel
PSG are always exceeding my expectations, going above and beyond to ensure my needs are met. Their guards are well-trained, do an amazing job and are professional and proactive.
"Blown away by the fantastic guards."
Erica Flack-Suttor
Event Manager
The Three Williams
I’m stoked we found you guys! It is refreshing to have such incredible communication in the lead up and I’m blown away by the fantastic guards. Who knew it could be this easy!?
"Cares as much
as I do."
Pat Douglass
Licensee
The Sackville Hotel
PSG Hospitality was an easy choice. Their professionalism and compliance shines through in their work and attention to detail. I can rest easy knowing that my security team cares as much as I do.
"Polite, level-headed
and proactive."
Brian McGettigan
Licensee
The Eastern
Thank you for providing a strong, professional team of guards that are polite, level-headed and proactive.
"Provide
asset protection."
Justine Hughes
Private Event
I recently engaged with PSG Security to provide a guard for my daughter’s 16th birthday party to manage the guest list and provide asset protection as this party was held at our home and I had heard that sometimes guest list management can get out of hand!
Google Reviews
We know what matters most to guests because we listen. That is why our focus is providing guards who are approachable, alert, and always willing to assist.
"Friendly
security staff."
Rebecca L
From when we were greeted at the door by the friendly security staff to the outstanding manager (apologies I cannot remember his name) on shift who went above and beyond for us, to the lovely and enthusiastic girl on the bar, all members of the team were fantastic!
"Special thanks
to the security."
Ashik Khadka
I came with my wife for some happy hour drinks and pizza on Thursday. The Republic pizza was delicious! Special thanks to the security who found us a table out the front while we waited inside with it being so busy.
"Helpful and
very professional."
Jordan Coslani
The security guard called Pat is such a top bloke, was very helpful and very professional at his job. Would highly recommend this venue. Place is very clean and hygienic. Other staff and managers are very welcoming.
"Jeff on the door
was also great."
Anita Humphreys
We loved it. Andy was great with us every time he was in, gave us the time of day had some good chats and also gave us tips on places to visit etc, also Jeff on the door was also great! We had some good chats with him as well. Thank you so much for the hospitality, when we do make it back again we will definitely be back, this is one of the places we will miss!
"Greeted me
as I walked in."
Kairon Papo-Peters
Pale was a dope guy. Greeted me as I walked in at 8 o’clock. Came to check my ID but waited for me to finish up an arcade game I was playing. Seemed very chill and not imposing on the atmosphere but mature and could handle things if people got rowdy.
"Professional
and polite."
Paul Babbage
Ali, that you have at the Captain Cook is an awesome guy, always friendly, professional and polite. As a former licensee he’s a credit to your company, and one of the best seccy’s I’ve met in Sydney.
Our Portfolio
Explore iconic Sydney venues that rely on PSG Hospitality to protect their reputation and elevate the guest experience.
Looking for a change?
Whether you’re rethinking your current provider or simply want a more responsive, capable service partner, We offer a smarter approach to venue security and guest care. Speak with our team today and discover why Sydney’s most respected venues choose PSG Hospitality.
Communication and Escalation
Effective communication is necessary in keeping all parties informed and aligned. At PSG, we maintain regular dialogue with personnel and clients to support transparency, responsiveness, and operational oversight.